Data Access Policy

Data Access Policy  XEIQ
Effective Date: 24/02/2026
Business Name: XEIQ
Contact Email: xeiqofficial@gmail.com
Business Address: Unit A 82 James Carter Road,IP28 7DE

Your Right to Access
Under the UK General Data Protection Regulation (UK GDPR), you have the right to request access to the personal data that XEIQ holds about you.
This is known as a Subject Access Request (SAR).

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What You Can Request
You may request:
Confirmation that we process your personal data
A copy of your personal data
Details of how we use your data
Information about who we share your data with

How long we retain your data
The source of the data (if not collected directly from you)

How to Make a Request
To make a Subject Access Request, please contact us at:
📧 Xeiqofficial@gmail.com
Please include, Your full name
The email address used for your order
Your order number (if applicable)
Details of the information you are requesting
We may request proof of identity to ensure your data is protected.

Response Time
We will respond within one calendar month of receiving your request.
If your request is complex, we may extend the response time by up to two additional months. If this applies, we will inform you within the first month.

Fees
Requests are free of charge.
However, we may charge a reasonable fee or refuse a request if it is clearly unfounded, excessive, or repetitive.
Complaints

If you are not satisfied with our response, you have the right to lodge a complaint with the Information Commissioner's Office (ICO).