Terms and Conditions
Terms & Conditions XEIQ
Effective Date: 24/02/2026
Business Name: XEIQ
Contact Email: xeiqofficial@gmail.com
Business Address: Unit A 82 James Carter Road, IP28 7DE
Introduction
These Terms & Conditions (“T&C”) govern your use of XEIQ’s products and services. By placing an order or using our website/TikTok Shop, you agree to be bound by these T&C.
Products
All XEIQ products are intended for personal use only.
Product descriptions, images, and specifications are for illustrative purposes. We strive for accuracy but minor variations may occur.
XEIQ products are not intended to diagnose, treat, or prevent any medical condition. Consult your healthcare provider before use if needed.
Orders & Acceptance
Orders are subject to availability and acceptance by XEIQ.
We reserve the right to refuse or cancel orders at our discretion.
Once your order is confirmed, you will receive an email confirmation.
Pricing & Payment
All prices are listed in GBP (£) and include applicable VAT where required.
Payments are securely processed via TikTok Shop or our payment partners.
XEIQ does not store full card details.
Shipping & Delivery
Please refer to our Shipping Policy for detailed delivery times and costs.
Delivery times are estimates and cannot be guaranteed.
XEIQ is not responsible for delays caused by couriers, customs, or incorrect addresses.
Returns & Refunds
Returns are handled according to our Returns Policy.
For defective, damaged, or incorrect products, please contact XEIQ immediately at xeiqofficial@gmail.com
Intellectual Property
All trademarks, logos, product names, images, and content are the property of XEIQ.
Unauthorised use or reproduction is prohibited.
For our Trademark Policy, please see the dedicated section on our website or TikTok Shop profile.
Limitation of Liability
XEIQ is not liable for indirect, incidental, or consequential damages arising from product use or website/TikTok Shop usage.
Liability is limited to the purchase price of the product in question
Governing Law
These T&C are governed by the laws of England and Wales.
Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.
Changes to Terms
XEIQ may update these T&C from time to time.
Updated versions will be posted on our website and TikTok Shop.
Continued use of our products/services constitutes acceptance of the updated terms.
Contact
For any questions regarding these Terms & Conditions, contact us at: